CCAO-F · Study Guide

Domain 312%

Glossary: Product and Model Selection

Quick-lookup definitions for the 12% exam domain. Each entry includes a concise definition and exam context. Follow the lesson links to dive deeper.

Chat

A conversation with Claude. It is the right place for one-off questions and quick tasks and works best when you do not need standing context.

See also: 3.1 Product Features

Project

A workspace that keeps instructions and reference knowledge together so related chats start with the same context. It fits recurring work for a team or topic.

Exam context: Projects hold what repeats; prompts hold what is one-off.

See also: 3.1 Product Features

Research Mode

A feature for questions that require gathering and synthesizing information from many sources into a cited report. It suits broad investigation, not quick lookups.

Exam context: Pick research mode for multi-source questions that need a synthesized, sourced answer. Verify the citations before relying on them.

See also: 3.1 Product Features

Haiku

The fastest and lightest model tier, well suited to high-volume, simple, or time-sensitive tasks such as classification, short rewrites, and quick formatting.

See also: 3.2 Model Tiers

Sonnet

The balanced model tier, offering strong capability with good speed. It is a sensible default for most everyday business work.

See also: 3.2 Model Tiers

Opus

The most capable model tier, best for hard reasoning, complex analysis, and tasks where quality outweighs speed and cost.

Exam context: Opus is the right choice when the task demands depth. Defaulting to the largest model for everything is usually wrong.

See also: 3.2 Model Tiers

Model Tier

A level in the model lineup that trades speed and cost against depth of capability. Choosing a tier means matching it to the task rather than always choosing the biggest.

See also: 3.3 Cost / Speed / Quality Alignment

Cost / Speed / Quality Trade-off

The balance among how much a run costs, how fast it returns, and how good the result must be. High-volume, low-stakes work favors speed and low cost; high-stakes, complex work favors quality.

Exam context: Match the tier to the task. If a smaller model meets the requirement, the larger one adds cost without benefit.

See also: 3.3 Cost / Speed / Quality Alignment

Context Window

The amount of text Claude can consider at once, including the conversation, uploaded files, and instructions. As a chat grows long, earlier details can be lost or be applied less reliably.

Exam context: Signs of overload include forgotten constraints and contradictions. The fix is to restart with a summary or move standing facts into a Project.

See also: 3.4 Context Limits and Memory

Memory

A way for Claude to carry selected information across conversations. It helps with stable preferences and facts but should not replace explicit Project knowledge for team-critical information.

Product churn: Memory availability and behavior change over time. Rely on the Help Center for current details.

See also: 3.4 Context Limits and Memory

Conversation Summary

A short account of decisions, open questions, and constraints that you carry into a new chat. Read and correct it before use so an error does not carry forward.

See also: 3.4 Context Limits and Memory